Privacy Policy

This Privacy and Cookie Policy informs you how we collect and use the information you provide in doing business with us including use of www.piriform.com and its services. We know how much you care about the way your Personal Data is used. We are committed to protecting the integrity and confidentiality of your information and act in a careful, sensible manner.

What Information Do We Collect?

Some information about you we collect passively - information that your computer and your browser send automatically while you browse our site. Other information we actively solicit, such as your email address when you subscribe to our newsletter.

We collect these types of information from site visitors:

  1. Site usage information
  2. Feedback
  3. Forum registration
  4. Newsletter registration
  5. Donations
  6. Purchases

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.

How does Piriform use Cookies?

In common with many other website operators, we use cookies on our website. We use them to enrich your experience of using the website by allowing us to tailor what you see to what we have learned about your preferences during your visits to the site. Our cookies are also used to enable us to develop our website to reflect our customers’ interests by noting who has seen which pages, how frequently particular pages are visited and determining the most popular areas of our website.

In general we use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily.

Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website.

Third Party Cookies: Piriform works with a number of companies that help us interact better with our customers, for example by helping us to optimise our website page layouts in order to provide the best experience for our visitors. These companies may use cookies to collect anonymous data such as how many people have viewed a particular page each day.

Why does Piriform allow cookies from other companies on its website?

Some third party cookies help us to:

  1. Collect statistics about how our website is used so we can improve our website.
  2. Make sure you can see offers that are relevant to you.
  3. Provide specific relevant content for your preferences and interests.

Cookies by themselves can’t be used to find out the identity of any user. The information is completely anonymous and doesn’t contain any of your personal data. Unless you choose to tell them, the third party sites will never know who you are even if they assign your browser a cookie.

What happens with social networks?

If you choose to ‘share’ Piriform content with friends through Facebook, Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

By using our website you agree that we can place these types of cookies on your device.

Managing Cookies

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. Alternatively, please visit http://www.aboutcookies.org for further information.

Please note, if you refuse cookies this may mean that you can’t use some of the additional features of our website and may not be able to access certain parts of the website.

Site Usage Information

We use cookies and log files to track our users and may analyze the data to provide a better experience for site visitors.

Cookies may be used when you register for forum access and log in, the site writes a cookie to your computer so that you don't need to log in again if you come back within a certain period of time.

Log files tell us generally about the visitors to our site - general geographic regions, length of visits, pages clicked on, and so forth. We can't tell who you are by examining our log files, except as anonymous users.

Feedback

We encourage you to provide us with feedback in the form of emails or forum posts.

When you email us or use the Contact form, we maintain the anonymity and privacy of your message. We keep these messages on file for a period of one month, and then delete them permanently.

Forum posts are generally visible to all site visitors, and may be archived or deleted as necessary.

Forum Registration

If you choose to sign up for the Piriform forums, you must provide an email address for confirmation. Optionally, you may also provide your time zone. This information is kept confidential.

Newsletter Registration

If you choose to sign up for the Piriform newsletter, we will send you an email confirmation to ensure that you in fact requested the newsletter, and to avoid unwanted emails. Your email address is always kept confidential, and we will only use it to send you newsletters or special announcements. You may unsubscribe at any time and details on how to do this are included in every email.

Donations

We encourage and appreciate donations via PayPal, so that we can continue developing software.

If you donate to us, we will receive receipts which include your email address and may include other information from PayPal, but we do not receive any credit card details from PayPal.

PayPal have their own privacy policies which govern when you are using their sites to make donations. You can see their respective policies at:

PayPal - https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside (be sure to select your country)

Purchases

If you purchase one of our products, the payment will be handled by a 3rd party payment gateway, http://www.cleverbridge.com. They will collect information about you, such as your name and address and credit card details. They only share the minimum with us that we need to set up your account with Piriform. We do not receive any of your credit card details from Cleverbridge.

Cleverbridge have their own privacy policy which you can see at http://www.cleverbridge.com/?scope=contact&id=9EihWvhAUN&progress=privacy.

Spam and Sale of Information

We hate spam. We will never spam you with any unsolicited email, and we will never sell information you have given us to other parties.

Piriform Software and Information Usage

By installing Piriform software, you are agreeing to the Terms and Conditions contained in the EULA (end-user licence agreement) that appears when you run the installation programs. Please refer to http://www.piriform.com/legal for more information.

Specific terms for CCleaner for Android

CCleaner for Android requires access to certain personal information on your Android device to provide appropriate functionality. CCleaner for Android does not collect, transmit or store any personal information. Any personal information accessed is used locally on the device and solely for the application to provide suitable functionality. Since we do not collect or store any personal information, we do not disclose and may not use your personal information in any way.

Anonymous information and non-personal information may be used to understand demographics and trends, we may also use anonymous or non-personal information to improve and maintain applications and services.

Changes to This Privacy Policy

We may change this privacy policy in the future. For example, if we offer a new type of product or service that collects different types of information, we might outline our use of that information here.

As a result, please check back with this page regularly to see if anything's changed. Thanks!

Contact us

If you want to find out more about the information we collect, you can contact us at:

Mail: The Data Protection Officer, Piriform Ltd, 1 Constantinou Skokou Street, Capital Chambers, 5th floor, 1061, Nicosia, Cyprus

Telephone: 1-800-816-9004

Email:

Contact Us

For press inquiries and more information please contact us via this link.